Common queries answered
Frequently asked Questions
Delivery to Norway is estimated around 3-5 working days and for International orders the delivery time is on average 14 working days.
If you dont like our product you are welcome to return it a receive a refund. We offer 14 days free returns. You the customer are responsible for the cost of returning the goods to our warehouse.
Unless the product is not shipped you can login to your account and change the shipping address on your order. If your order is shipped you can not change the shipping address.
When your shipment is confirmed you will received a tracking number. For regular shipments in Norway there is not given any tracking number unless this is selected during checkout.
You must change this on the order or contact customer support. If order is shipped you must pay the extra cost for re-shipping your product.
We ship to all countries except Russia. We offer EMS, DHL and FedEx shipping to all other regions.
All orders in Norway are including VAT/MVA and tax. Shipments outside of Norway are ex.VAT and you may get extra cost during import to your destination. This is according to the country you live in.